Terms & Conditions

Privacy Policy

  1. TranslationTrudy uses industry standard efforts, such as firewalls, to safeguard the confidentiality of your personally identifiable information. However, as all security measures are subject to possible circumvention, we cannot and do not provide any guarantees regarding the effectiveness of the security we employ or our ability to prevent third parties, acting unlawfully, from obtaining information that you provide to us. TranslationTrudy cannot and does not guarantee that any personally identifiable information provided to us will not become public under any circumstances. You should appreciate that all information submitted on the Website might potentially be publicly accessible. TranslationTrudy cannot ensure that your identity, telephone number, work or home address and other personal identifying or contact information will not be discovered by other users of the Web Site. Important and private information should be protected by you. TranslationTrudy encourages all users to maintain a pseudonymous identity when using the services provided by TranslationTrudy or any other public aspects of the Web Site.
  2. We use your personal information to provide the services we offer: Your profile and user name are not displayed to translators. With the exception of inviting friends and certain notifications, a user email address is not shared or displayed.
  3. Members may communicate between themselves using TranslationTrudy translation project pages, without disclosing their email addresses, PayPal user names or any other method of communication, including phone, ICQ, AIM, MSN Messenger, Google Talk, etc.
  4. To facilitate searching and finding service providers on the service, TranslationTrudy allows translators to view previews of translation text without accepting a translation job. Please remember that any information that is disclosed in the course of using the service provided by TranslationTrudy and/or participating in any of the public pages available via the Web Site becomes public information; accordingly, you should exercise caution when deciding to enter any information when placing an order.
  5. To facilitate searching and finding Service Buyers on the service, TranslationTrudy may allow members to search for translation projects using public projects boards. Please remember that any information that is disclosed in the course of using the service provided by TranslationTrudy and/or participating in any of the public pages available via the Web Site becomes public information; accordingly, you should exercise caution when deciding to disclose your personal information.
  6. TranslationTrudy may archive information, including personal information, you provide in the course of using our services and any other aspects of the TranslationTrudy Web site. We store that information on servers that are controlled by us or by third parties who have agreed to comply with our commitments made under this Privacy Policy and with whom we have a contractual relationship. Archived information will not ordinarily be erased unless and until your entire account with TranslationTrudy is deleted, and even then we may retain some or all of your information on back-up files; provided, however, we assume no obligation or guarantee to archive any information and do not warrant that any archived information will later be made available to you.
  7. We may use personal information for auditing, research and analysis to operate and improve the services we offer.
  8. We will not share your information with third parties, with the exception of the following:
    1. We may provide information to Service Providers to help us bring you the services we offer. Our Service Providers may have access to your personal information for use in connection with business activities.
    2. We may be required to disclose customer information pursuant to lawful requests, such as subpoenas or court orders, or in compliance with applicable laws. Additionally, we may share account or other information when we believe it is necessary to comply with law or to protect our interests or property. This may include sharing information with other companies, lawyers, agents or government agencies.
    3. If the ownership of all or substantially all of the TranslationTrudy business or assets were to change, your user information would likely be transferred to the new owner(s).
    4. We may share with, or disclose or sell to, third parties aggregated information which does not reference individually identifiable users.
  1. If you do not want to receive promotional email from TranslationTrudy, please submit a request by emailing us. We will make reasonable efforts to implement any choice you make as soon as possible; provided, however, TranslationTrudy reserves the right to send you certain communications relating to the TranslationTrudy service, such as service announcements and administrative messages without offering you the opportunity to opt out of receiving them.
  2. This site may contain links to other websites. TranslationTrudy is not responsible for the terms and conditions including the privacy practices of other web sites. We encourage our users to be aware when they leave our site and to read the statements of each and every web site that collects personally identifiable information.
  3. TranslationTrudy users may modify or remove any of their personal information at any time by logging into their account. For technical reasons, any modifications or deletions which you request may take a short period of time to take effect. If you change or delete any of your personal information, TranslationTrudy will remove the old or deleted information from public view; however, as noted in Section 6 above, we may keep such information archived indefinitely.

Description of Services and Payments

  1. TranslationTrudy offers a range of tools, content, products, services, and other resources on its web site of particular interest to translators and buyers of translation services.
  2. Service Providers are required to complete one or more tests to qualify to provide services to Service Buyers. Tests are judged by TranslationTrudy . TranslationTrudy's decision is final. Upon failure of a test a service provider may re-take the test after a 3 day period.
  3. Service Buyers may enter and receive a quote for text translation into a number of languages. Orders for translation are received into a database system where Service Providers may view and start translation jobs. On completion of a job, Service Buyers may view a preview of the translated text. At this point they may reject or accept the text. If a Service Buyer does not accept or reject a translated text within 72 hours of being notified of its completion, it will be automatically accepted.
  4. TranslationTrudy will pay a service provider if the service provider member requests it AND the service provider has $25 or more in credit on their account. The payment will be executed within 24 hours after the service provider request. The payment will be executed via PayPal only. All payments will be made in US funds. TranslationTrudy reserves the right to suspend a payment if the source of the funds is suspected to be fraudulent. Any funds received from an account having made a fraudulent deposit (e.g. stolen credit card) will be reversed immediately. If in a fraudulent payment situation a payment has already been processed, you will be expected to return the funds to TranslationTrudy account or face account termination.
  5. Any member of the site that TranslationTrudy removes from the service due to violation of the Terms and Conditions risks receiving no credit or payment